This Privacy Policy explains how Skylights Energy ("we," "us," or "our") collects, uses, shares, and protects your information when you visit panelestimation.comand use our related services, including the Switchonomy platform (together, the "Services").
By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.
1. Who we are
We are Skylights Energy, based in Bengaluru, Karnataka, India. We are responsible for the personal information collected through this website. For any privacy questions or requests, contact us at support@skylightsenergy.in (see Section 12).
2. Information we collect
a) Information you give us directly
- Contact and inquiry details — such as your name, email address, phone number, company name, and any message you send us through a contact form, email, or sign-up.
- Communications — records of your correspondence with us if you reach out for support or sales.
b) Information collected automatically
When you visit our website, our systems may automatically record standard technical information, such as your IP address, browser type, device, the pages you view, and the website that referred you. This is normal server log information used to keep the site secure and working.
We do not intentionally collect sensitive personal data (such as financial account details, health, religion, or biometric data) through this website. Please do not send us such information.
3. How we use your information
- Respond to your inquiries, requests, and support questions.
- Operate, maintain, secure, and improve our website and Services.
- Send you updates, offers, or communications where you have consented or where permitted by law (you can opt out at any time).
- Detect, prevent, and address fraud, abuse, security issues, and technical problems.
- Comply with our legal obligations and enforce our terms.
4. How we share your information
We do not sell, rent, or trade your personal information, and we do not share it with outside companies for their own marketing or purposes. We share your information only in these limited situations:
- With service providers who help us operate — trusted companies that provide services such as website hosting, IT, and technical support. They may access your information only to perform services for us, on our instructions, and not for their own purposes.
- When legally required — to comply with a law, court order, or valid request from a government authority, or to protect our legal rights and the safety of others.
5. International data transfers
We are based in India. Some of the service providers we use to run our website and Services may store or process your information in other countries. Where your information is transferred outside India, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.
6. Third-party links
Our website links to other sites, including Switchonomy and third-party directories or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.
7. Data retention
We keep your personal information only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymise it.
8. How we protect your information
We use reasonable technical and organisational measures to protect your information, such as secure (HTTPS) connections, access controls, and limiting who can access personal data. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Your rights
Under India's Digital Personal Data Protection Act, 2023, you may:
- Access a summary of the personal data we hold about you.
- Request that we correct, complete, or update your data.
- Request that we erase your data, where applicable.
- Nominate another person to exercise your rights on your behalf in case of death or incapacity.
- Raise a grievance with our Grievance Officer (see Section 12), and escalate to the Data Protection Board of India if it is not resolved.
If you are located outside India, you may also have rights under your local data protection laws — please contact us and we will assist where we can. To exercise any of these rights, email us at support@skylightsenergy.in. We may need to verify your identity first, and we will respond within the time required by law.
10. Children's privacy
Our Services are intended for businesses and professionals and are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us and we will delete it. Where required by law, we will obtain verifiable parental consent before processing a child's data.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top, and for significant changes we will provide a more prominent notice. Please review this page periodically.
12. Contact us
For any questions, requests, or complaints about this Privacy Policy or your personal data:
Skylights Energy
Grievance Officer: [Name]
Email: support@skylightsenergy.in
Address: 3rd Main, Begur, 15, 1st Cross, CR Road, Bengaluru, Karnataka 560068, India
This document is a template provided for convenience and does not constitute legal advice. Please consult a qualified lawyer to ensure it meets the requirements that apply to your business.